Combating Trafficking in Persons (CTIP).Level 1 Antiterrorism Awareness Training.AKO learning and the kinds of Army training found via the other platforms mentioned above can include: The Army relies heavily on certain kinds of online training offered through Army Knowledge Online, Joint Knowledge Online, the Army Training Network, and the Army Learning Management System these platforms all have different names but require the same kind of login. The portal is used to deliver “all hands” type training options in a variety of areas. That project included some of the features current AKO users are quite familiar with but were not necessarily mainstream online at the time–features like standardized e-mail addresses, centralized authentication procedures, white pages, and the ability to remotely access content stored on the portal. Information on AKO is unclassified/For Official Use Only. The earliest ambitions for this project were to create something quite similar to what AKO is today - a worldwide system for all soldiers and Army-affiliated contractors, civilian hires, foreign nationals working on Army installations, etc. A project initiated by the General Officer Management Office created an early version of AKO known as A2OL or America’s Army Online. The following Soldiers are authorized to create accounts and use Army Knowledge Online:Īrmy Knowledge Online began in the 90s as an experiment. Army Knowledge Online accounts are mandatory for all incoming troops and as such the portal is used for certain training at a variety of stages in an Army career. It’s estimated that most soldiers (at least half) deployed use AKO on and off duty. ![]() Those with access can share emails, store and swap files, participate in discussion groups, etc. Users may also download the presentation slides for an upcoming or past call.Described as one of the world’s largest intranets, Army Knowledge Online (AKO) is a closed-to-the-public online resource available to authorized personnel, including new soldiers, those getting ready to retire or separate from the military, and a host of others.ĪKO is essentially what some describe as an enterprise-level web portal that crosses both classified and unclassified networks. Upcoming calls, agenda items, and dial-in information are announced on TraX and through the TAC RSS Feed. Calls are held on the second and fourth Tuesday of each month, at 08 ET. The TAC hosts Outreach Calls to keep travelers informed of the latest developments related to the Defense Travel System, the Joint Travel Regulations, and other major travel programs. ![]() Gather information before connecting with an analyst to speed up the ticket entry process considerably. Your analyst will ask for the same information that would be provided in the online help ticket form. Large call volume may result in longer hold times and often peaks around mid-day, Eastern Time. Before you call, make sure the information you’re seeking isn’t readily available in the self-help resources in TraX or from your local help desk. Overseas callers may dial this number directly from any DSN line. Reach the TAC by phone at 1-888-Help1Go (88) at any time. If a resolution to your issue cannot be found, select "Finish Submitting Ticket." You will receive an email to confirm your ticket has been received, as well as follow up emails any time the ticket is updated. If an answer is found, select "My Question is Answered" to discard the ticket. You will prompted to review the FAQs for a solution. This information is used to route your ticket for the fastest resolution.Ĭlick "Submit" to save the ticket. Complete all fields with as much detail as possible. Based on your choices, additional fields may display.
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